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Channel News & Resources

Channel News & Resources

Useful IT Resources for MSPs, VARs & Channel Partners
Understand your customers. Sell smarter into every sector.

A curated IT resource hub for MSPs supporting public sector, education, healthcare, financial services, retail, manufacturing, legal, charities and enterprise customers.

Built for better customer discovery and sector-led IT conversations.

This page gives MSPs practical links to procurement frameworks, digital transformation guides, cloud adoption, AI strategy, accessibility, data, device lifecycle, sustainability, operational resilience and sector-specific technology guidance.

IT-first Use these resources to plan campaigns, shape discovery questions, support bids, brief sales teams and align customer conversations to real sector priorities.

Public Sector IT & Procurement

For MSPs selling to central government, local government, blue light, housing, public bodies and framework-led buyers.

Public sector procurement building Frameworks

CCS Digital Marketplace

Find G-Cloud 14 and Digital Outcomes suppliers. Useful for understanding how public sector buyers procure cloud, software and digital services.

G-CloudCloudDigital Services
Open Resource
Modern office digital transformation Strategy

Blueprint for Modern Digital Government

Government strategy covering digital services, AI, data, platforms, productivity and transformation across the public sector.

Digital GovernmentAIData
Open Resource
Public sector building technology Digital Roadmap

GDS Modern Digital Government Roadmap

Useful context on shared platforms, modern services, public sector productivity and transformation priorities through to 2030.

RoadmapPlatformsProductivity
Open Resource

Education IT

For schools, colleges, MATs and universities needing infrastructure, devices, wireless, filtering, cloud, accessibility and digital strategy.

Education campus DfE Standards

DfE Digital & Technology Standards

Core guidance for school and college IT covering broadband, cyber, leadership, filtering, switching and wireless networks.

SchoolsInfrastructureStandards
Open Resource
Classroom technology Digital Divide

Narrowing the Digital Divide in Schools

Useful for understanding essential technology infrastructure, risk management and opportunity around digital learning.

DevicesConnectivityAccess
Open Resource
Online learning Assistive Tech

Assistive Technology in Education

Helpful for partners supporting accessibility, SEND, inclusive learning and device/software planning in education.

AccessibilitySENDInclusion
Open Resource

Healthcare & Social Care IT

For NHS, care providers, healthtech suppliers and partners supporting patient-facing technology, data and digital services.

Healthcare digital technology NHS Digital

Plan for Digital Health & Social Care

Sector context for digital records, NHS App adoption, interoperability and personalised digital services.

NHSInteroperabilityDigital Care
Open Resource
Hospital technology DTAC

NHS Digital Technology Assessment Criteria

Important for digital health suppliers and MSPs supporting technology assessments, evidence and procurement readiness.

HealthtechProcurementAssessment
Open Resource
Healthcare data Data

NHS Data Security & Protection Toolkit

Useful for understanding NHS data assurance, supplier requirements, governance and customer due diligence.

DataAssuranceSuppliers
Open Resource

Financial Services IT

For regulated firms, fintechs, insurers and wealth businesses managing resilience, cloud, outsourcing and critical services.

Financial services office FCA

FCA Outsourcing & Operational Resilience

Guidance for conversations around third-party technology providers, cloud, outsourcing and operational continuity.

CloudOutsourcingRegulated IT
Open Resource
Financial planning technology Resilience

Bank of England Operational Resilience

Useful for understanding incident reporting, third-party arrangements and technology resilience in financial services.

BankingThird PartyReporting
Open Resource
Data analytics dashboard Cloud Risk

Cloud & Third-Party Risk for Firms

Supports MSP conversations about cloud platforms, supplier assurance, workload resilience and board-level technology risk.

CloudGovernanceRisk
Open Resource

Retail, Ecommerce & Hospitality IT

For customers modernising stores, ecommerce, payments, stock systems, customer data, devices and omnichannel operations.

Retail technology store Retail Tech

BRC Digital Transformation

Useful context on how technology reshapes customer experience, business models, infrastructure and retail agility.

RetailCustomer ExperienceInfrastructure
Open Resource
Ecommerce payment terminal Ecommerce

Retail Technology Market Insight

Helpful for understanding cloud, mobile apps, kiosks, automation and digital channels in modern retail.

EcommerceCloudAutomation
Open Resource
Hospitality point of sale Omnichannel

Retail Trends & Customer Experience

Useful for discussions around personalisation, AI, connected commerce, customer data and store transformation.

AIPersonalisationConnected Retail
Open Resource

Manufacturing, Distribution & Supply Chain IT

For manufacturers and distributors adopting automation, ERP, IoT, analytics, connected operations and digital production systems.

Smart manufacturing technology Digital Manufacturing

Made Smarter UK

Government-backed programme helping manufacturers adopt digital tools, innovation, leadership and skills.

IoTAutomationDigital Tools
Open Resource
Manufacturing production line Innovation

Made Smarter Innovation

Funding and innovation context for digital manufacturing, productivity, sustainability and advanced technology adoption.

InnovationProductivitySustainability
Open Resource
Industrial technology planning Report

Make UK: Making it Smarter

Recent report on digitalisation, innovation and technology adoption in UK manufacturing.

AIAutomationManufacturing
Open Resource

Charities & Non-Profit IT

For charities balancing digital skills, budgets, accessibility, donor platforms, cloud services and service delivery.

Charity digital services Digital Skills

Charity Digital Skills Report

Sector insight into digital capability, AI, leadership, skills, investment and barriers to transformation.

Digital SkillsAILeadership
Open Resource
Non-profit technology team Tech for Good

Charity Digital Resources

Practical resources covering charity technology, software, digital fundraising, data and AI adoption.

SoftwareFundraisingCloud
Open Resource
Community digital inclusion Digital Inclusion

UK Digital Inclusion Action Plan

Useful for charities, public services and social impact organisations focused on access, devices and connectivity.

ConnectivityDevicesInclusion
Open Resource

SME, Mid-Market & Enterprise IT

General IT resources MSPs can use across discovery, digital strategy, AI, cloud, productivity and technology adoption.

Business technology meeting Technology Adoption

UK Technology Adoption Review

Useful for understanding barriers to technology adoption, productivity, SME transformation and digital support programmes.

SMEAdoptionProductivity
Open Resource
Technology planning workshop AI

UK AI Opportunities Action Plan

Helpful for framing AI infrastructure, adoption, data readiness, governance and productivity conversations.

AIDataProductivity
Open Resource
Enterprise data analytics Digital Economy

OECD SME Technology Adoption UK

Useful for understanding SME digitalisation, adoption barriers, technology policy and growth opportunities.

SMEDigitalisationGrowth
Open Resource

Turn sector insight into better selling.

Use Stock in the Channel to source products, compare distributor availability, support customer conversations and help MSPs move faster from discovery to quote.

Resources Hub • Podcasts & Media

Channel Podcasts, Industry Insights & Real Conversations.

Watch and listen to Stock in the Channel podcast series, including Channel Insights Live and Channel Uncut. Built for MSPs, resellers, vendors and distributors who want practical insight from across the IT channel.

Channel Insights Live

Data-led market insight from the IT channel.

Channel Insights Live focuses on real Stock in the Channel data, market intelligence, pricing shifts, category movement and the trends shaping MSPs, resellers and vendors.

Listen on Spotify
Coming Soon

Future Channel Insights Live Episodes

New episode coming soon.

Channel Uncut

Unfiltered conversations with real channel voices.

Channel Uncut brings vendors, distributors, MSPs and industry leaders into honest conversations about the challenges, opportunities and stories shaping the channel.

Listen on Spotify
Channel Uncut

Channel Uncut Episode

Real channel conversation, vendor insight and honest discussion from Stock in the Channel’s Channel Uncut series.

Channel Uncut

Channel Uncut Episode

Another Channel Uncut conversation designed to give the IT channel direct access to real people, real stories and real market insight.

Coming Soon

Future Channel Uncut Episodes

New episode coming soon.

Knowledge Centre

Insights, guides and whitepapers for modern MSPs.

Practical resources for MSPs, VARs, IT resellers and channel sales teams covering Modern Selling, AI, procurement, ecommerce, cloud, cyber security and revenue growth.

Browse by Topic

Explore practical guidance by theme.

Find resources across Modern Selling, AI, procurement, ecommerce, cloud, cyber security and MSP growth.

AI

AI & Copilot

Microsoft Copilot, AI sales workflows and practical AI adoption.

MS

Modern Selling

Self-service, transparency, automation, personalisation and insight.

CX

Customer Experience

Customer portals, quote journeys and modern buying behaviour.

PR

Procurement

PunchOut, digital procurement, approvals and buying journeys.

EC

Ecommerce

B2B ecommerce, customer catalogues and digital sales journeys.

CL

Cloud

Subscriptions, Microsoft licensing and recurring revenue.

CY

Cyber Security

SASE, managed security and cyber services for MSPs.

BI

Business Intelligence

Using data to identify opportunities and improve sales decisions.

Latest Insights

All guides, blogs and whitepapers.

AI & Cloud

Microsoft Copilot for MSPs

How MSPs can sell more than just licences through readiness, governance, security, adoption and managed support.

12 min read
Ecommerce

Building a Modern B2B Ecommerce Strategy for MSPs

How to build connected ecommerce journeys across hardware, software, services and subscriptions.

11 min read
Customer Experience

The Complete Guide to Customer Portals for MSPs

How customer portals improve self-service, share of wallet and customer buying experiences.

11 min read
Procurement

What Is PunchOut?

A practical guide to PunchOut catalogues, procurement platforms and enterprise buying journeys.

10 min read
Sales Automation

Why Customers No Longer Want to Wait for Quotes

Why slow manual quoting hurts MSPs and how CPQ, live pricing and automation improve sales.

9 min read
Modern Selling

The Amazon Effect

How consumer buying behaviour has changed enterprise IT procurement forever.

10 min read
Procurement

The Future of IT Procurement

How self-service, automation, PunchOut, marketplaces and AI are changing IT buying.

12 min read
Modern Selling

The Modern Selling Playbook for MSPs

A practical guide to ecommerce, CPQ, automation, subscriptions and self-service.

12 min read
AI

7 Ways MSPs Can Use AI Today

Practical ways MSPs can use AI to increase sales, reduce admin and improve customer experience.

12 min read
MSP Growth

The MSP Revenue Expansion Playbook

How MSPs can increase share of wallet, grow recurring revenue and sell more to existing customers.

10 min read
MSP Growth

How MSPs Can Increase Share of Wallet Without Increasing Headcount

How to sell more to existing customers through lifecycle selling, automation and customer portals.

8 min read
Security

Demystifying SASE

A practical guide to SASE, Zero Trust, SD-WAN, SSE and managed security opportunities.

12 min read
Security

Building a Managed Security Practice

The MSP blueprint for MDR, XDR, SASE, vulnerability management, backup and compliance services.

12 min read
Whitepaper

Why Every MSP Should Offer Hardware

Why hardware remains an important opportunity for MSPs to own the full IT experience.

10 min read
Sales Guide

5 Proven Sales Tactics for MSPs to Win More Deals in 2025

Practical sales tactics to quote faster, sell smarter and win more opportunities.

6 min read
Sales Growth

5 Proven Sales Tactics for MSPs: Close More Deals and Grow Revenue

Five commercial tactics to improve conversion, grow relationships and increase revenue.

7 min read
Modern Selling

The Art of Modern Selling

Less admin, more action and better customer buying journeys.

6 min read
Self-Service

Self-Service: Empowering Sales Teams

How self-service helps sales teams serve customers faster and better.

6 min read
Collaboration

Collaboration: Enhancing Teamwork and Efficiency

How collaboration improves sales, support and customer outcomes.

6 min read
Personalisation

Personalisation: Tailoring the Sales Experience

How personalised pricing, content and recommendations improve customer engagement.

6 min read
Insight

Insight: Making Data-Driven Decisions

How data helps sales teams identify opportunities and serve customers better.

6 min read
Automation

Automation: Streamlining Sales Processes

How automation reduces manual work and improves sales performance.

6 min read
Self-Education

Self-Education: Empowering Sales Teams with Knowledge

Why knowledge, training and continuous learning help sales teams win more.

6 min read
Transparency

Transparency: Building Trust and Driving Sales

How clear pricing, availability and service information builds customer trust.

6 min read
Learning Paths

Follow a guided path through the topics that matter most.

Structured reading journeys for MSPs, VARs and IT resellers looking to modernise sales, procurement and customer experience.

Modern Selling

New to Modern Selling?

Start here to understand the shift towards self-service, transparency and modern customer buying journeys.

AI Journey

Build Your AI Strategy

Explore how AI and Microsoft Copilot can create new services, revenue and customer value.

Procurement

Modernise Procurement

Understand how digital procurement, punchout and quote automation are changing buying journeys.

Security

Grow Security Services

Build knowledge around managed security, SASE and recurring cyber services.

Technology no longer wins because it has the best features. It wins because it creates the best buying experience.

Modern Selling is about helping customers buy with confidence, speed and transparency.

Videos & Podcasts

Explore channel conversations and expert interviews.

Connect written insight with video and audio content from the Stock in the Channel ecosystem.

Video Series

Channel Insights Live

Industry conversations covering technology, vendors, channel trends and modern sales opportunities.

Podcast

Channel Uncut

Unfiltered conversations with technology leaders, vendors and channel experts.

Coming Soon

More practical guides are on the way.

The Knowledge Centre will continue expanding with new insight across AI, cloud, security, procurement and revenue growth.

AI

AI Sales Copilots

Growth

White Space Selling

Procurement

Quote-to-Cash

Security

Zero Trust Explained

Cloud

Subscription Management

Automation

Order Automation

BI

Turning Data Into Revenue

Channel

Future of Distribution

Sales

Cross-Sell vs Upsell

Cloud

Cloud Billing Explained

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