Self-service buying for modern B2B customers.
Give customers the ability to browse, compare, configure, quote and purchase technology products through a modern digital buying experience without relying on endless back-and-forth emails.
Let customers buy the way they want to buy.
Modern B2B buyers expect fast, easy access to products, pricing, quotes and order information. Stock in the Channel helps you deliver that experience.
Customers no longer want to wait for every answer.
Buyers want to check product information, availability, pricing and order options quickly. If they have to wait for every response manually, opportunities slow down and customer experience suffers.
Self-service gives your customers more control while giving your sales team more time to focus on strategic, higher-value conversations.
A better buying experience for customers and teams.
Give customers a faster, cleaner way to interact with your business while reducing operational admin.
Customer portals
Give customers a dedicated place to browse products, view quotes, place orders and track progress.
B2B ecommerce
Allow buyers to access personalised catalogues, account pricing, approvals and repeat purchases.
Quote requests
Let customers build baskets, request pricing and start quote conversations without manual delays.
Order visibility
Help customers track order progress, fulfilment updates and delivery information more easily.
Repeat purchasing
Make it simple for customers to reorder common items, subscriptions, services and accessories.
Reduced admin
Free your team from repetitive enquiries by making common buying information available online.
Self-service works best when everything is connected.
A strong self-service experience needs more than a basic webstore. It needs live stock, accurate pricing, rich product content, quote tools, customer-specific catalogues and order visibility.
- Personalised catalogues and customer-specific pricing
- Live stock visibility from connected suppliers
- Rich product content, specifications and images
- Quote requests, approvals and account workflows
- Order tracking and fulfilment visibility
- Repeat purchasing across hardware, software, services and subscriptions
Self-service helps MSPs and resellers scale without adding complexity.
- Reduce repetitive sales and admin tasks
- Improve customer satisfaction and buying speed
- Support larger account volumes without increasing headcount
- Make product, pricing and order information easier to access
- Enable customers to browse and buy outside normal working hours
- Create a more professional B2B ecommerce experience
Ready to give your customers a better self-service experience?
Use Stock in the Channel to connect ecommerce, customer portals, quote tools, live stock, pricing and order visibility into one modern selling experience.
